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📄 Followlelo.com – Support Policy

Last Updated: 06 September 2025

At Followlelo.com, we value our customers and aim to provide fast, reliable, and transparent support for all our services. Please read our support policy carefully before reaching out.

📌 Support Channels

We provide customer support only through the following official channels:

⚠️ We do not provide support on personal numbers, third-party apps, or unofficial platforms.

🕒 Support Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM (IST)

  • Sunday / Public Holidays: Limited or No Support

⏳ Response Time: Within 1-6 hours during working hours.

🎯 Types of Support We Provide

✅ Order-related queries (delays, processing, completion)
✅ Payment & transaction-related issues
✅ Technical support for using our panel
✅ General guidance and FAQs

❌ We do not provide support for:

  • Refunds without valid reasons

  • Orders placed with wrong details by the user

  • Fake screenshots or proofs

  • Services outside Followlelo.com

💡 Important Notes

  • Always provide Order ID when contacting support.

  • Be polite and professional while communicating.

  • Misuse of support (spamming, threats, abusive language) may lead to account suspension.

  • All support is handled only via the official contacts listed above.

📩 Contact Us

For any support, feel free to reach out:

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