Effective Date: April 6, 2025
Last Updated: April 6, 2025

At FollowLeLo.com, customer satisfaction is our top priority. We strive to deliver high-quality social media marketing services. However, under certain conditions, a refund may be applicable as outlined below.

✅ When You Are Eligible for a Refund:

1. Order Not Delivered:

   • If your order was not delivered within the specified time frame and was not marked as completed, you may request a full or partial refund.

2. Failed or Dropped Services:

   • If a service fails completely or drops significantly despite being marked as completed, we may offer a refill or refund depending on the service type.

3. Duplicate Orders:

   • If you accidentally placed the same order multiple times for the same link before the first order was completed, a refund will be considered.

4. Refill Guarantee:

   • Some services come with a refill guarantee (e.g., 30 days). If a refill is not possible, a refund may be processed.

❌ When Refunds Are Not Applicable:

• If the link or profile you provided is private, inactive, or restricted.

• If your post, video, or account is deleted during or after service delivery.

• If you violate platform guidelines (e.g., YouTube, Instagram, etc.).

• If you did not follow service-specific instructions.

• For completed orders where the service was delivered successfully as described.

🔄 How to Request a Refund

To request a refund, please contact our support team with the following details:

• Your Order ID

• The Issue Description

• Screenshots (if applicable)

📧 Email: official@followLeLo.com
📞 Phone: +91 7870731871

Refunds (if approved) are usually processed within 3-7 business days.

⚠ Important Notes:

• Refunds are credited as wallet balance by default, unless otherwise requested.

• FollowLeLo reserves the right to approve or deny any refund request based on internal investigation.